Everything you need to know
We pride ourselves on delivering outstanding proficiency-based courses and being highly flexible in how we work with organizations and companies. If you can’t find an answer to your question here, then please contact us!
I’D LIKE TO SIGN UP FOR A COURSE. WHERE DO I START?
We want you to sign up for our courses too! Just click “Register for Course” on the course page to enroll.
I HAVE THE NEED TO TRAIN A GROUP OF PEOPLE. ARE THERE GROUP DISCOUNTS?
Yes! Email Us with what your needs are and we will work with you to make it happen. It makes sense to train a group of your own people at the same time, and they will have a blast learning in our labs.
WHAT IF I CAN’T GET TO YOUR FACILITY IN HANOVER, MD?
As of March 2017, we released our mobile training platform. We bring a persistent training environment along with 20 student laptops to enable proficiency-based training for you and your organization. Please contact us for more information, pricing and scheduling a course for your organization.
WHAT IS YOUR STUDENT NON-DISCRIMINATION POLICY?
All of our course work is performed within the bounds of ANSI training practices. You can read the full policy here at: Student Non-Discrimination Policy.
HOW CAN I CHECK MY PASS/FAIL STATUS ON A COURSE?
To check on a pass/fail status, simply log in to your account to see your grade. Typically, grades will be posted within 5 days of the last day of the course iteration. For more information, you can read the full policy here: Certificate Issuance and Use.
DO YOU HAVE A STANDARD POLICY CONCERNING THE CERTIFICATE APPEALS PROCESS?
Yes. All of our course work is performed within the bounds of ANSI training practices. You can read the full policy here: Student Complaint Procedures.