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ISO 20000-1:2011

ISO, the International Organization for Standardization, is an independent organization formed to develop universal standards for world trade.

ISO 20000-1 establishes the criteria information technology service management (ITSM) systems. The standard outlines methodologies and frameworks which facilitate delivery of effective IT services. This certification validates KeyW’s ability to manage and deliver integrated IT services including information security, service continuity and availability, capacity management, incident resolution and service request administration.

The scope of this certification includes all KeyW corporate ITSM.

Certificate issued by QAS International.





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